Privacy & Data Handling
Solicitation data is temporary, purpose-limited, and never reused.
This policy describes the current BidSure upload and analysis flow. It applies to the free Requirements Preview and each paid package.
Before you upload
The short version
- Sent to
- BidSure’s secured application infrastructure processes the upload, email, deadline, and selected output. Readable document content is sent to the contracted AI processing provider only to generate that request.
- Access
- Automated processing systems handle the request. Operational access is tightly limited to what is needed to operate, secure, or troubleshoot the service.
- Retention
- Uploaded source files, preflight-extracted text, and generated preview or package artifacts are deleted after seven days. If a file is rejected, unreadable, outside scope, or the analysis fails, BidSure deletes those content paths immediately.
Processing path
Where your information goes
Your PDF or DOCX is uploaded to BidSure’s secured application storage so it can be checked for supported format, size, page count, and readable text. The service stores the submitted email, proposal deadline, optional solicitation number, selected package, and a secure workspace token in the application database. For an eligible request, BidSure sends the readable extracted document content—not the binary source file—to its contracted AI processing provider to generate the selected preview or package output.
Payment is separate. Paid packages use MadeThis-hosted Stripe Checkout. Solicitation files and their extracted content are not sent to MadeThis or Stripe for payment processing.
Temporary content
What BidSure deletes—and when
The free Requirements Preview and paid package workspaces use the same seven-day retention period. BidSure does not delete a completed result merely because you view it, because the workspace remains available for repeat review during that period. A scheduled cleanup job deletes the source file in application storage, the extracted document text, and the generated preview or deliverable artifact no later than seven days after the submission is created.
For files that are unsupported, scanned without readable text, password-protected, corrupt, over the published limits, or otherwise outside standard scope, the source file is deleted after eligibility checking. If automated analysis fails or finds no actionable submission or evaluation requirements, the source file, extracted text, and generated artifact path are likewise deleted immediately. The remaining non-document operational record is limited to information needed for support or accounting, such as contact information, deadline, selected package, status, and timestamps.
No reuse
Your content stays tied to your request
BidSure does not sell document content, share it with other customers, publish it as an example, or use it to train BidSure product models. BidSure does not make a broader claim about the AI provider’s training practices here; the provider receives readable content only as needed to generate your selected output.
Scope and contact
This page reflects the current automated service flow and the posted document limits: public text-readable PDF or DOCX, up to 15 MB, 120 PDF pages, and 250,000 extracted characters. Review the acknowledgement and start a secure upload.